Privacy
Privacy notice
This notice explains which data is processed when you fill in the contact form on supportvio.com or write to iletisim@supportvio.com.
Data controller
[COMPANY NAME] (SupportVio), [ADDRESS]
What we collect
- Full name
- Work email
- Company name (optional)
- Your message
- Your confirmation that you have read this notice
- Time of submission (UTC) and the country code of the request
We do not store your IP address with the record. If you email us, your email (sender address, subject, content and attachments) is kept the same way.
Purpose
We use this data only to reply to your request.
[USER/legal DECISION: legal basis for processing]
Where and how long we keep it
Form records and incoming emails are stored in Amazon Web Services (AWS) S3 in the European Union (Ireland region). A copy is forwarded to our team’s mailbox so that we can see your request.
Retention period: 12 months. When it ends, the record in S3 is deleted automatically. [USER DECISION: deletion of copies forwarded to the team]
Cookies and analytics
This site uses no cookies and no analytics tools. Fonts are served from our own server.
Bot check
We use Cloudflare Turnstile to protect the form from automated submissions. During the check, Turnstile sends technical data from your browser to Cloudflare (for example IP address and browser details). That data is subject to Cloudflare’s own privacy terms.
Your rights
Under Article 11 of the Turkish Personal Data Protection Law (KVKK) you can ask whether your data is processed, request information, and ask for it to be corrected or deleted. Write to iletisim@supportvio.com.